Privacy Policy

CloudEO AG Privacy Statement

The protection of your personal data is very important to us and we want you to feel comfortable when visiting our website and using our products and services.

Data Controller

The data controller and service provider is CloudEO AG, with the registered offices are located at Ludwigstrasse 8, 80539 Munich, Germany, or one of its affiliates (hereinafter, referred to as "CloudEO", "we" or "us").

Collection, Processing and Use of Personal Data by CloudEO

Personal data are collected through this website, if you provide to us such data at your own choice, for example, when registering by completing forms or by sending emails. We use such data for the purposes specified by us or as resulting from the respective request. If, for example, you enter your personal data in the process of ordering from CloudEO a service or product, we will process your personal data, if it is necessary for the conclusion, performance and/or termination of the contract to which you are a party, or in order to take steps at your request prior to entering into a contract. If, to put another example, you enter your personal data in a newsletter mailing list of CloudEO, such data and the kind of newsletter you requested will be stored on a server and used for the mailing of the newsletter.

For the purposes of delivering our services to you, your data may be provided by us to our subcontractor, or to our partners, which we have diligently chosen to support us. These may, for example, be service-providers delivering the services that you are acquiring on our site, or technical support or service providers, which maintain our customer database or support our mailings. With regard to transfers of data of EU citizens to non-EU countries, whenever possible, we will use the so-called Standard Contractual Clauses adopted by the EU Commission, which are available at

If you use our website for informational purposes only, it is basically not required that you provide to us personal data. In such event we only collect and use those of your data which your internet browser transmits to us automatically, such as data and time of your use of our website, your type of browser, your browser settings, your operating system, the website you have accessed lastly, the amount of data transferred and the status of access (file transferred, file not found etc.). , as well as your IP address. These data are collected, in order to enable you to use the website. Unless you oppose, we may also use the data to create a user profile under a pseudonym-based username for advertising, market research, and the efficient design of our website.


When you visit our website we may initiate that information in the form of a “cookie” will be stored on your computer. Cookies are text files which are copied from a web server to your hard disk. Cookies contain information which may later be read by a web server in the domain in which the cookie has been provided to you. Cookies can neither execute programs nor place viruses on your computer. The cookies used by us do not contain personal data and are not connected with personal data.

Most cookies used by us are session cookies, which are required to keep your visit consistent, i.e. to ensure that no new login is required and that your entries are preserved during your visit. These session cookies are automatically deleted after your visit. Moreover, we may use cookies, in order to determine at a later access of our website by you, whether you are interested in special services. Thus we are able to offer to you services in accordance with your individual needs.

Use of Piwik

This website uses Piwik, a web analytics open-source software. Piwik uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address anonymized prior to its storage) will be stored on the server of our service provider in Germany or elsewhere in the EU or the United States. You may at any time oppose to the capturing of your website visit. If you do not want the Piwik cookie being placed on your computer, please include the Piwik-Deactivation-Cookie in your browser. Please note that the Piwik-Deactivation-Cookie will be deleted, if you delete the cookies included in your browser. Moreover, if you use another computer or web browser and you still oppose to the capturing of your website visit through Piwik, you would have to include the Piwik-Deactivation-Cookie in your browser again.

Information, Correction and Deletion of Data

For requests concerning the information, correction and deletion of your personal data please contact the email address or, via letter mail, CloudEO AG, Ludwigstrasse 8, 80539 Munich, Germany.

Rights to Recall and Oppose

You may recall any consent to the use of your personal data which you have provided to us at any time with effect for the future. In the event we use your data to create a pseudonymized user profile as specified in this Privacy Policy, you may also oppose to the use of such user profile at any time. For a recall or opposition please contact the email address or, via letter mail, CloudEO AG, Ludwigstrasse 8, 80539 Munich, Germany.